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Interactive Voice Response(IVR) is an automated telephony system that interacts with callers, gathers information, and directs calls to the appropriate recipients without human intervention.
Track customer emotions, analyze conversations, and identify buying signals to enhance engagement.
Go beyond call logs and recordings with deep analytics unmatched by other CRMs.
Intelligent routing ensures the right agent responds instantly for a seamless experience.
Access unlimited calling channels and seamlessly answer calls with zero call drops.
Manage sales, customer support, marketing, and success—all from a single integrated system.
Integrate voice calls with email, WhatsApp, SMS, and more to stay connected with customers on their preferred channel.
Send automated, contextualized and personalized emails with generative AI.
Keep your teams aligned with automated lead and ticket assignments, ensuring efficiency across departments.
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Automate balance inquiries, loan processing, fraud detection, and customer support, reducing wait times and improving service.
Enable order tracking, return processing, and personalized promotions through AI-powered interactions.
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Schedule appointments, provide emergency support, and manage patient records effortlessly.
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Capture and qualify leads, automate follow-ups, and offer 24/7 property information without human intervention.
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Optimize agent performance with AI-driven analytics and automate ticketing for faster resolutions.
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Whether you need a standalone IVR system or a fully integrated RevOps CRM, Corefactors offers flexible, scalable plans tailored to your needs.
Book a Demo Now!
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