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How to Configure the Auto Call Connection of the Leads?
How to See the Lead Report of Your Sales Team?
How to see Your Agents’ Productivity Report?
Yahoo mail Integration with Corefactors
How to Integrate Facebook to Capture Leads?
How to Integrate Marketplaces to Capture Leads?
How to Integrate Outlook and Gmail With Corefactors CRM?
How to Integrate WhatsApp with Corefactors CRM?
How to Integrate Your Landing Page with Corefactors CRM?
How to Get Sales Agents' Comparison Report in Corefactors?
How to Check the Call Reports?
How to View the Support Team Reports?
How to send Email Campaign?
How to Edit the Email Campaign?
How to create advanced templates using Beefree?
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How to use Tags in Email Campaigns?
How to Delete the Duplicate/Re-targeted Email Campaign
How To Create SMS Campaign?
How to send Language SMS?
How to send Personalized Campaign?
How to Edit the SMS Campaign?
How to Schedule SMS Campaign?
How to Track your campaign in Google Analytics?
How to create Quick leads?
How to track a SMS+ campaign using Missed call and Long code number?
How are Credits calculated in SMS?
How to Export the SMS campaign?
How to Filter the SMS Campaign?
How to read and understand SMS+ Campaign report?
How to do SMS campaign for specific Target Audience?
How to delete a campaign?
SMS Credit Report: Where & How?
How to Launch SMS Campaign in Corefactors?
How to Re-target on SMS Channel with Corefactors CRM
How to run a SMS campaign?
How to use List Management?
How to Upload Data in the Content Manager?
How to Create a Ticket in the Support Box?
How to Add Custom Fields in the Support Box?
How to Assign Tickets in the Support Box?
How to Create Teams and Assign Agents to These Teams in the Support Box?
How to Set Up SLA?
How to Use the Team Filter in the Ticketing System?
How to Download/Export Tickets?
How to Check the Ticket Resolution Time?
How to Customize the Lead Fields?
What is called a lead box?
How to Customize the Stages?
How to rearrange the order of fields in leadbox?
How to create Lead Groups?
How to upload leads with International Number?
How to get notifications for my agent actions?
Is it possible to change the lead field according to my business?
How to Create, Edit, and Delete Leads from Corefactors AI CRM?
How to Add Custom Fields in the Lead Box?
How to Bulk Assign Leads?
How to Automate Lead Assignment?
How To set auto-reply SMS and Email for Leads?
How to Customize Lead Dashboard?
How to Use the Filter Option in the Lead Box?
How to Add Tiles in the Lead Box?
How to Set Up a Journey?
How to Set Up a Call Configuration?
What is the function of column selector?
How to Connect Email ID with Corefactors CRM?

How to Check the Ticket Resolution Time?

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  1. Go to Support Box from the menu bar on the left side of the Corefactors AI CRM screen.
  2. Click on More in the top right corner and click on Column Selector.
  3. Select Resolution Time from the list of available columns.
  4. You can rearrange these columns in the order you want to view them.
  5. Click on Save.

Now you can also view the Ticket Resolution Time in the Support Box

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